Computer Expo highly values the strong relationships we have with our customers. Often these relationships have been built up over many decades. The gradual introduction of data collection technology at Computer Expo will be handled with full and proper respect for the privacy of our customers.

To protect your privacy, you can visit Computer Expo web site without identifying yourself or having to reveal any information about yourself.

1. Your personal information: what do we collect, and how do we use it?
a. We do not collect personal information when you visit our site unless you log on, place an order or register with us.
When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address, phone number, payment details, delivery instructions and any other details as required. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order, for example, the financial institution that issued your credit card and the shipping carrier that delivers your order. If any of the information you supply is found to be false or misleading, we will report this to the appropriate authorities for them to prosecute. Computer Expo is committed to reducing and will prosecute any cases of fraud that we identify. As a first time customer, you may receive a telephone call or an email requesting more information/proof to confirm the details that you have supplied to us. We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.
b. When you log on to our site, we will ask you for your e-mail address and password. If you belong to a participating Club, we may send information about specials we are offering to Club members. We may ask for information, which identifies you as a club member. There will be an option to unsubscribe to such information, if you do not wish to receive it. We have specials and clearance emails available to make your shopping and purchasing experience easier. Should you decide to subscribe, we will send you your requested information from time to time. You may unsubscribe at any time. Subscription to this service is optional and free.
c. When you submit feedback or questions via e-mail, or contact us for information about our Web site, we will request your name and e-mail address. We use this information solely to respond to your inquiries.
d. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We may ask for other information to enable us to improve our site or to send you special offers. Our site contains links to other sites. Computer Expo is not responsible for the privacy practices or the content of other Web sites.
e. By default our Web Server log files capture your IP addresses when you visit the www.computerexpo.com.au web site. We may use your IP address to help diagnose problems with our server, administer our web site and to track web usage. This information is used internally and is not shared with anyone else.
f. Computer Expo fully supports the 'National Privacy Principles for the Fair Handling of Personal Information' launched in February 1998. As part of these principles, customers who do not want to receive marketing offers through the email service can contact us on 08 9221 2500 or email privacy@computerexpo.com.au.
g. As the Federal Government introduces new privacy legislation, Computer Expo's privacy policies will be reviewed and updated as appropriate. More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.

2. Cookies
A cookie is a small amount of information sent from our Web Server to your computer. We use cookies when someone logs into our site, to maintain that log in, retain log in information, and for the service of our shopping basket. We do not use cookies for marketing, promotional or advertising purposes, nor do we use cookies to track your Internet activity before or after you leave Computer Expo. Any activity while you are at www.computerexpo.com.au will be monitored for malicious or destructive behavior. Your computer will only store a maximum of 2kb of cookies. They are deleted on a first in first out basis. No other company has access to our cookies.
3. Emails from Computer Expo
Computer Expo has found that attractive, graphics-rich emails are a quick, effective and low-cost way to communicate with customers about new high tech products, clearance and auction items. We maintain an opt-in/out, user-customisable subscription service of email addresses of people requesting promotional emails. We do not want to send emails to you if you would prefer not to receive them. Therefore, every email provides a way for you to unsubscribe from future emails. In addition, you can visit our web site, or call 08 9221 2500 . We also have administrative procedures in place to remove email addresses and domains that consistently send failure messages to our email servers.
4. Security
For credit card transactions, Computer Expo adds security by using Secure Sockets Layer (SSL) technology. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between.
5. Changes you can make
Changes to your contact information can be made via the "Update your details" feature located in the "Member's Area" of the Computer Expo website. If you are unable to use this feature please feel free to contact a customer service team member via email (information@computerexpo.com.au) or phone 08 9221 2500 . Subscribing, unsubscribing or changing your details for our Subscription Email Service is easy. To change your email address, use the "Update your details" feature located in the Member's Area. If you have troubles with this service or need to speak to someone, please call us on 08 9221 2500 and we will be more than happy to help.